"pop operation not allowed for this user"

Trying to set-up additional mailbox on eM, with “pop operation not allowed for this user” message box appearing. 

Newest version downloaded today - 6.0.23421.0

Hi Gabrielle,
do you have the POP3 protocol allowed on the server? From the message I’d guess you set up your account inside eM Client as POP but your server doesn’t accept it.
Have you tried manually setting the account up as IMAP? (you might need information from your mail provider about correct server settings, but the account can be set up in Tools > Accounts > New Account > Mail > Other)

Best regards,