Permanently high CPU usage

Hi, after I use gmail Chat, becomes procesor load on permanently to 40% (MailClient.exe - v.5.0.17595.0, Win7, 64bit, dual core CPU). Will not help close the chat window or change my chat status to offline. Any solution for this problem? Thank you

Hello. Please download a tool from… and run it when eMClient is using the CPU. It will generate a log file (starting with “eM Client Stack” in your Documents folder) which will help us analyze the problem in more detail. You can send the file directly to me at

problem solved. Thank you for your help. Very good customer support!

What was a problem solution, because I have the same one.

I am not sure, but if you send us the emstackdump I will be able to advise you further then. Please send it to me at Thank you.