periodic crash with error msg

This has happened twice in the past week. I’m working along then-bang, it blows up. fortunately, I have my email in the drafts folder. Error says “ran out of memory”  but I have tons of memory left. 8 gig but only 25% in use.

Any ideas?

I have a screenshot of error but don’t see how to attach it.

Thanks for any help.

You can attach it to your posting using the symbol below showing a camera - it’s the 6th one from the left side.


ok, here’s the error msg attached. again, the system is not out of memory. I have 8 gigs at only 25% used. I’m just typing along in an email and poof, it’s gone in a mille-second. has happened 3 times in last 2 months.

thanks for taking a look!

Hello, memory usage and this error can be caused by multiple factors, neither of them however should be related to the amount of memory you have on your computer. Can you please try to update your eM Client to this release, 6.0.22774.0 and check if the issue persists? Please let me know if the issue persists, and if the error/crash occurs again, copy the whole content of the log and submit it to us here on the forum one more time.

Thank you,