Some of my Outlook.com email folders should have an Inbox (as in Outlook.com, connected email addresses) but the Inbox is not displayed. The folder shown is not loading with email.
What am I overlooking?
The setup was automatic, one Microsoft account. These folders and contents are shown in other email clients…
I would like to see everything opertate before buying.
And help appreciated.
Concluding (?) from the amount of issues with Outlook.com - Accounts
(esp. compared to other eMail-Providers)
I am willing to think that it is “by design” - by Microsoft.
Since they want you to use their Web -Service …
(to collect as many Data and Information as possible from and about you)
… I can hardly imagine that MS wants you to use an eMail-Application 
Fritz
Hello Edward,
are there any errors in the Menu>Tools>Operations>Error window?
If so, can you copy them and the content of the Log tab?
Otherwise, the default setup for Microsoft accounts at this time is IMAP but that is because the migration to Exchange protocol did not happen at once to all accounts.
If your account is already migrated to Outlook Mail with EWS protocol, I suggest setting up your account as such; go to Menu>Tools>Accounts and in the New Account window choose Mail>Exchange and set up your account again (Username is the same as your mail address)
Regards,
Olivia
Olivia,
I have removed and setup the account again choosing Exchange.
Now all folders and email is present.
However, I am now getting a Contacts sync error.
The Calendar and tasks are fine.
This is the log.
9:10:47 PM [email protected] [Exchange Web Services] Synchronizing folder '[email protected]/Contacts/'9:10:50 PM MailClient.Storage.Application.OperationException: Synchronizing folder ‘[email protected]/Contacts/’ failed due to the following error: Invalid data source operation., There was a problem accessing Active Directory. Check your network connections and try again. —> Microsoft.Exchange.WebServices.Data.ServiceResponseException: Invalid data source operation., There was a problem accessing Active Directory. Check your network connections and try again.
9:10:50 PM at Microsoft.Exchange.WebServices.Data.ServiceResponse.InternalThrowIfNecessary()
9:10:50 PM at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest1.Execute() 9:10:50 PM at Microsoft.Exchange.WebServices.Data.ExchangeService.InternalLoadPropertiesForItems(IEnumerable1 items, PropertySet propertySet, ServiceErrorHandling errorHandling)
9:10:50 PM at Microsoft.Exchange.WebServices.Data.Item.InternalLoad(PropertySet propertySet)
9:10:50 PM at Microsoft.Exchange.WebServices.Data.ServiceObject.Load(PropertySet propertySet)
9:10:50 PM at MailClient.Protocols.Exchange.ExchangeContactSynchronizer.d__5.MoveNext()
9:10:50 PM at System.Collections.Generic.List1.InsertRange(Int32 index, IEnumerable1 collection)
9:10:50 PM at System.Collections.Generic.List1.AddRange(IEnumerable1 collection)
9:10:50 PM at MailClient.Protocols.Exchange.ExchangeItemSynchronizer2.ConvertApplicationDataAndSkipUnparsable(ExchangeService service, Item item, CancellationToken cancellationToken)<br>9:10:50 PM at MailClient.Protocols.Exchange.ExchangeItemSynchronizer2.d__18.MoveNext()
9:10:50 PM at System.Linq.Enumerable.d__203.MoveNext()<br>9:10:50 PM at MailClient.Protocols.Common.ItemSynchronizeContext2.StoreItems(SynchronizationType synchronizationType, IEnumerable1 newItems)<br>9:10:50 PM at MailClient.Protocols.Common.ItemSynchronizeContext2.Synchronize[T](SynchronizationType synchronizationType, IEnumerable1 items, Func2 getUniqueId, Func3 hasChanged, Func2 isDeleted, Func2 convertItems, Action2 updateItem)
9:10:50 PM at MailClient.Protocols.Exchange.ExchangeItemSynchronizer2.Synchronize(IItemSynchronizeContext1 synchronizeContext, Folder folder, CancellationToken cancellationToken)
9:10:50 PM at MailClient.Protocols.Common.ItemSynchronizer`2.<>c__DisplayClass28_0.b__1(WorkerStatus status, CancellationToken cancellationToken)
9:10:50 PM at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
9:10:50 PM — End of inner exception stack trace —
9:10:50 PM at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
9:10:50 PM at MailClient.Commands.Command.Process(WorkerStatus status)
9:11:16 PM [email protected] [Exchange Web Services] Synchronizing folder '[email protected]/Contacts/'
Any advice appreciated.
Hello Edward,
please screenshot your Account setting window for me (the tabs for this exchange account in Menu>Tools>Accounts).
Also set up Exchange logs
Regards,
Olivia
Olivia
I did find the Enable diagnostic logs for: Exchange Web Services(EWS).
The EWS logging was under Accounts, Diagnostics.
I have had it on since I posted the first log.
I will email it to you.