I am unable to send emails. They go to an out folder. I can receive and reply to emails.
Hello Karen,
We’re sorry for the inconvenience. Are you getting any errors/messages? If it is so, could you please post a screenshot of the messages/errors that the program displays and also the log from the tab Log in the Operations window (Menu->Tools->Operations)? Just select all with Ctrl+A and use Ctrl+V to copy it here. Also please include the number of the version that you use (Menu -> Help ->About).
Regards,
Maurice
Version 7
10:43:48 AM Online state: changed to online due to NetworkAvailability
10:43:48 AM [email protected] [POP3] Connecting: To [email protected]
10:43:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
10:43:49 AM [email protected] [POP3] Connected: To [email protected]
10:43:49 AM [email protected] [POP3] Downloading messages: From [email protected]
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Drafts
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Junk Mail
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Sent
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/SentMail
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Spam
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Trash
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Synchronizing messages: Done
10:43:51 AM [email protected] [POP3] Disconnected: From [email protected]
10:43:51 AM [email protected] [POP3] Disconnected: Done
10:48:48 AM [email protected] [POP3] Connecting: To [email protected]
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Drafts
10:48:48 AM [email protected] [POP3] Connected: To [email protected]
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Junk Mail
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Sent
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/SentMail
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Spam
10:48:49 AM [email protected] [POP3] Downloading messages: From [email protected]
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Trash
10:48:49 AM [email protected] [POP3] Disconnected: From [email protected]
10:48:49 AM [email protected] [POP3] Disconnected: Done
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:48 AM Online state: changed to online due to NetworkAvailability
10:43:48 AM [email protected] [POP3] Connecting: To [email protected]
10:43:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
10:43:49 AM [email protected] [POP3] Connected: To [email protected]
10:43:49 AM [email protected] [POP3] Downloading messages: From [email protected]
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Drafts
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Junk Mail
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Sent
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/SentMail
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Spam
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Trash
10:43:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:43:49 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Downloading message part…
10:43:50 AM [email protected] [IMAP] Downloading message part…: Done
10:43:50 AM [email protected] [IMAP] Synchronizing messages: Done
10:43:51 AM [email protected] [POP3] Disconnected: From [email protected]
10:43:51 AM [email protected] [POP3] Disconnected: Done
10:48:48 AM [email protected] [POP3] Connecting: To [email protected]
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Drafts
10:48:48 AM [email protected] [POP3] Connected: To [email protected]
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Junk Mail
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Sent
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/SentMail
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Spam
10:48:49 AM [email protected] [POP3] Downloading messages: From [email protected]
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Trash
10:48:49 AM [email protected] [POP3] Disconnected: From [email protected]
10:48:49 AM [email protected] [POP3] Disconnected: Done
10:48:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
I am experiencing the same problem as listed above 2 months ago. This just started today, why? Please fix.
If you haven’t changed anything or upgraded eM Client, then the chances are very good that it is in issue with your email provider. You might try going to their website and seeing if they have changed server names, ports or security protocols.
My email provider, Charter, had not made any changes. I am able to send emails through them. The problem is the same as two months ago, with emclient. Please correct this problem
When you say you’re able to “send emails through them”, do you mean via the web client? You will always be able to do this regardless of any changes they make. Third party clients, like eM Client, must ne changed if the email provider changes anything. I do recall there are issues with Charter, maybe do a search in this forum.
Errors? Screen shots of errors would help.