offline

License problems
1

My eMclient with pro license today (16/10) keeps offline. I try to type my license again but it doesn ́t work. How can I solve it?

2

Hello Marcelo,
what happens when you try to activate your license? Can you copy the error message?
Also, as a PRO user, you can contact our PRO support instead to get a more timely response - http://support.emclient.com/

Regards,
Olivia

3

Olivia, it works by itself afternoon. I didn ́t do anything. Just starts working again. It was like your autentication server was down. When I was with the problem, when I tried to activate my license again nothing happened. emClient just keeps waiting and waiting. No error messages, no nothing. Thanks.

4

Hello Marcelo,
glad to hear the issue was just temporary.

Regards,
Olivia