No key received

I am using free version for a while, until it got blocked. So today i bought a pro license, but still no key received.
I am using Mozilla Thunderbird atm because i can not use eM Client now. Can somebody please take a look at this?


Did you try this link? Lost Activation Key | eM Client

If you enter the same email address you should get an email with the actvation key.

Thank you.
Yes i did, but i get the free key again, that has been blocked. Not the Pro license key i bought…

Please send me an email directly to and include the email address you used to purchase the license. I will look into it for you.