Newbie mistake help

I think I made a mistake downloading em client and setting up my account. I really wanted to try the 30 day free trial for Pro for individuals but now that I have it set up I think I only have the free account. None of the Pro features are available to try. If I try again to download the pro account will that mess up the one I have now? Can I have both at the same time? I am not sure how this will work or if I have the correct area to ask this question. I would really appreciate some guidance. Thank you BTW I am coming from Incredimail and a few other trial offers. I am looking forward the trying em client since it was recently recommended by incredimail.

You can try sending an email to, and wait to see the response.

Out of curiosity, which of the PRO version features are you anxious to try out?

Thanks, I will definitely send an email. First, I have 3 accounts that I use but I have been thinking about keeping one of them on Thunderbird and moving the others to here. Not sure. I am also curious about the different ways to hold an email or watch for replies. Again, I am not sure how much I would use it but would like to see it. I would also like to try the translate feature. We correspond with a spanish speaking friend and do a lot of google translate copy and pasting. I am curious to try some of the features. Thanks again for your reply.

If you are unable to get a positive response from sales, from what I can see, you can always purchase the PRO version which comes with a 30-day return policy; gives you the same 30 days you meant to take advantage of during installation, except for the cash/CC outlay.

Thank you for your help. I was able to get help from sales. Great service!