New mails are in plain text format although I selected “New mails format as: HTML” in Tools, Settings, Send!
Hello,
I wasn’t able to simulate your problem.
Could you record your actions where you set “New mails format as: HTML” and then open new email window?
We suggest this program for screen recording: http://camstudio.org/
Please send the video to [email protected]
Regards,
Milos Kovalcik.