New Download Update does not work

I keep getting a message that Em Client has an update. I try to download the update and then I get a message saying it can’t install it until my other download has finished installing. I am NOT installing anything else. I’ve tried rebooting PC but that doesn’t work either. This update is screwed up!

Hi Rubymosh,
can you please copy the error message you see and send it to me directly to olivia@emclient.com?
Ideally take a screenshot - ᐅ How to take a screenshot
We are unfortunately not able to replicate any such issue during installation.

Thank you for your cooperation.