new account with subdomain

1

Attempt to set up an account automatically to email address having subdomain like
[email protected]

eM Client says
“The correct settings could not be determined.”

Works for email without subdomain to same domain
[email protected]

Is there a solution for this issue?

thanks
david

2

Yes, you can setup the account manually. Go to Menu > Tools > Accounts and add a new account. Instead of using the Automatic Setup, choose Mail > Other.

You can find more on setting up accounts in the Help File (F1). 

3

So I take it that eM Client will not automatically   set up an account to email address having subdomain?

The manual method works OK!

thanks
david

4

Don’t know David. It may depend on what information the server autodiscover is providing.

Glad it worked out with the manual setup though.