Hello,
I have a problem with the outgoing (SMTP)mails in one of my accounts.
I have a pro license.
Support is not working.
Nobody answers.
Nothing happens.
Please contact me.
I told the support it is urgent.
Please.
Hi, if you have an open ticket, please wait for an answer, there’s no reason to take care about the same issue on two separate places,
thank you for understanding.
Paul.
Hi Paul,
Yes, I have an opened ticket.
No, I cannot understand why it takes so long to come back to me with an answer.
I noted on the support site that my problem is URGENT.
I expected a much faster and better support for a licensed PRO user.
Please help me to have my problem solved.
Thanks.
Your ticket is being processed, guaranteed response time is usually within 24 hours during business days. Again thank you for understanding, please be patient.
Paul.