Hi,
recently, after the update…
(I use 7.0.27943.0)
I was asked (as usual I guess) to ‘delete or save’ my old configuration???.. or old data!?..
Anywhow, after a few weeks of using the update nicely I was reminded of the old data and deleted it.
Now, since then - or maybe already before, doesn’t really matter:
I recognized some (older) eMails in my inbox that show up ONLY ON MY COMPUTER (so not in iPhone Mail) that I can’t read nor delete.
These are about ~14 eMails, older than 01. of July 2016
It just shows the Headline but no eMails opens up if clicked on; they are not movable or deletable.
They are there after restarts and everything.
stuck emails can be irritating but don’t worry we will try to find a solution.
Could you please send me one of those mails as .eml to my email address(cooper@emclient.com)so we can check what is going on?
Also if your account is set as IMAP you can try to re-add that account, before doing that I recommend you to make a backup to prevent any unwanted data loss.
Go to eM Client’s installation folder (C:\Program Files (x86)\eM Client) and run DbRepair.exe (not the DbRepair.exe.config). Wait until the database check is completed.
Turn eM Client on
I dont know if it was turning conversations on and off or the repair or both but it worked.
Thx anyways for your reply