my inbox deletes itself after a day of alone. How can I change this?

Inbox folder are deleted every day by itself

Hi Clemens, what mail service are you using with eM client? What version of eM client do you currently have installed on your computer, can you please check for the exact version number in Help > About?
Are you seeing any errors from the application while trying to synchronize the account?

Thank you,

Hey Paul, I have the version 6.0.21040.0 

IMAP = (Port 993)
SMTP= (Port 495)
I do not have any errors while I am trying to synchronize.

I retrieve with the programm eM Client two email mailboxes, however one of the inbox folder deleted every day by itself, after I am reading the messages. But I am going to use the messages for my further work. The messages in all the other folders remain.

Wishes from Germany

Hi again Clemens, does this issue persist (e.g. is your mailbox deleted each day or so)? If so, please go to Tools > Settings > Advanced and enable IMAP logging for the problematic account.

  1. Save the settings
  2. Restart the application
  3. Replicate the issue
    Once the issue reoccurs, please go back to the advanced settings window and click on “Send logs” and send the logs to my email with a reference link to this forum topic.

Thank you,