my eM Client app get closed automatically. showing following error report

vinish_kumar · September 6, 2014, 9:23am

Paul_Technical_Suppo · September 8, 2014, 12:41pm

Hi Vinish, it seems like you forgot to attach a screenshot to your post, can you please make sure to add it?
Does this occur every time you reopen the application? What version of eM Client are you currently using?

Thank you,
Paul.

vinish_kumar · September 8, 2014, 1:03pm

Paul Thanks for replying. Yes closure of app at each time when i open the app. I am using latest version 6

vinish_kumar · September 8, 2014, 1:03pm

eM Client (6.0.20648.0)Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): database disk image is malformed
database disk image is malformed
at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
at MailClient.Storage.Data.SQLite.DbMailRepository.RemoveOids[ST](Object senderContext, String oidList, IEnumerable1 items)    at MailClient.Storage.Data.SQLite.DbRepository1.RemoveByItems[ST](Object senderContext, IEnumerable1 items)    at MailClient.Storage.Data.SQLite.DbRepository1.Remove[ST](Object senderContext, IEnumerable1 items)    at MailClient.RepositoryExtensions.Remove[T,ST](IRepository1 repository, IEnumerable`1 items)
at MailClient.Imap.Synchronizer.SynchronizeMessagesCommand.RemoveDeletedMessages(ConnectionContext context)
at MailClient.Imap.Synchronizer.SynchronizeMessagesCommand.ExecuteInternal(WorkerStatus status)
at MailClient.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
at MailClient.Commands.SynchronizationQueue.ThreadWorker(Object threadData)
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)

" rel=“nofollow”>http://emclient.com/ns/report">;

eM Client
6.0.20648.0

false

Microsoft Windows NT 6.1.7601 Service Pack 1
4.0.30319.18444

System.Data.SQLite.SQLiteException
database disk image is malformed
database disk image is malformed
System.Data.SQLite

100663598
System.Data.SQLite
System.Data.SQLite.SQLite3
Reset

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

83
29af2

100663597
System.Data.SQLite
System.Data.SQLite.SQLite3
Step

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

3c
bb

100663982
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
NextResult

12f
150

100663943
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
.ctor

System.Data.SQLite
System.Data.SQLite.SQLiteCommand
cmd

System.Data
System.Data.CommandBehavior
behave

5d
71

100663757
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteReader

System.Data
System.Data.CommandBehavior
behavior

c
26

100663760
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteNonQuery

6
21

100685556
MailClient
MailClient.Storage.Data.SQLite.DbMailRepository
RemoveOids

MailClient

mscorlib
System.Object
senderContext

mscorlib
System.String
oidList

mscorlib

items

22e
50d

100670174
MailClient
MailClient.Storage.Data.SQLite.DbRepository1</type> <name>RemoveByItems</name> <genericarguments> <argument> <assembly>MailClient</assembly> <type></type> </argument> </genericarguments> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Object</type> <name>senderContext</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type></type> <name>items</name> </parameter> </parameters> </method> <offset>151</offset> <nativeoffset>37b</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100670175</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Data.SQLite.DbRepository1
Remove

MailClient

mscorlib
System.Object
senderContext

mscorlib

items

1c
9e

100670254
MailClient
MailClient.RepositoryExtensions
Remove

MailClient

MailClient

MailClient

repository

mscorlib

items

0
5f

100668603
MailClient
MailClient.Imap.Synchronizer+SynchronizeMessagesCommand
RemoveDeletedMessages

MailClient
MailClient.Imap.ConnectionContext
context

11b
320

100668599
MailClient
MailClient.Imap.Synchronizer+SynchronizeMessagesCommand
ExecuteInternal

MailClient
MailClient.Commands.WorkerStatus
status

378
781

100668436
MailClient
MailClient.Imap.Synchronizer+ImapCommand
Execute

MailClient
MailClient.Commands.WorkerStatus
status

0
1d

100664007
MailClient
MailClient.Commands.Command
Process

MailClient
MailClient.Commands.WorkerStatus
status

15
53

100664057
MailClient
MailClient.Commands.SynchronizationQueue
ThreadWorker

mscorlib
System.Object
threadData

8c
11c

100669199
mscorlib
System.Threading.ThreadHelper
ThreadStart_Context

mscorlib
System.Object
state

25
9b

100668967
mscorlib
System.Threading.ExecutionContext
RunInternal

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

mscorlib
System.Boolean
preserveSyncCtx

70
a6

100668966
mscorlib
System.Threading.ExecutionContext
Run

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

mscorlib
System.Boolean
preserveSyncCtx

0
15

100668965
mscorlib
System.Threading.ExecutionContext
Run

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

2b
40

100669196
mscorlib
System.Threading.ThreadHelper
ThreadStart

mscorlib
System.Object
obj

f
4d

0

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KERNEL32.dll
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KERNELBASE.dll
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ADVAPI32.dll
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advapi32.dll
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msvcrt.dll
C:\windows\syswow64\msvcrt.dll
msvcrt.dll
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Windows NT CRT DLL
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sechost.dll
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RPCRT4.dll
C:\windows\syswow64\RPCRT4.dll
rpcrt4.dll
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SspiCli.dll
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security.dll
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Security Support Provider Interface
Microsoft® Windows® Operating System
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CRYPTBASE.dll
C:\windows\syswow64\CRYPTBASE.dll
cryptbase.dll
cryptbase.dll
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Base cryptographic API DLL
Microsoft® Windows® Operating System
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English (United States)

mscoreei.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
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Microsoft .NET Runtime Execution Engine
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SHLWAPI.dll
C:\windows\syswow64\SHLWAPI.dll
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Shell Light-weight Utility Library
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GDI32.dll
C:\windows\syswow64\GDI32.dll
gdi32
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USER32.dll
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LPK.dll
C:\windows\syswow64\LPK.dll
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USP10.dll
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IMM32.DLL
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imm32
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Microsoft® Windows® Operating System
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MSCTF.dll
C:\windows\syswow64\MSCTF.dll
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clr.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
clr.dll
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MSVCR110_CLR0400.dll
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msvcr110_clr0400.dll
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Microsoft® C Runtime Library
Microsoft® Visual Studio® 11 Beta
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mscorlib.ni.dll
C:\windows\assembly\NativeImages_v4.0.30319_32\mscorlib\ce5f61c5754789df97be8dc991c47d07\mscorlib.ni.dll
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ole32.dll
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uxtheme.dll
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System.ni.dll
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Paul_Technical_Suppo · September 8, 2014, 1:20pm

Hi again, unfortunatelly this seems you have a corrupt database, can you please try to go to your local folder > App Data > Roaming, and rename the eM Client database folder (this will create a backup of the current backup). When you rename the folder you should be able to open eM Client with a clean database and possibly setup all your accounts again.

Are you using IMAP or POP with your eM Client, do you have any local data in your current database?

Thank you,
Paul.

CA_Vinish_Kumar · September 8, 2014, 4:56pm

Paul I am using IMap with em client. there is two folder in em client logs and singnature respectively. further remaining files in white icon. iam confused which folder to be rename, there no database folder and local data

Paul_Technical_Suppo · September 9, 2014, 10:20am

Hi again, if you’re using IMAP, you can setup the new database, setup the accounts again and all your data on the server should again be synchronized.
As I explained in my previous comment, go to the Roaming folder, where the eM Client folder is located, delete or rename this (eM client) folder.

After you do this and open the application, a new database should be created.

Hope this helps,
Paul.