Missing White List

Hello everyone,

Your email client is the best email program I know.

I have one more wish:

When classifying an email in the spam filter, there is only the option of entering it in a blacklist. From time to time it happens that an email ends up in spam, but it is not spam. I would therefore like to be able to mark the email as not spam, i.e. to be able to add it to a whitelist.

This really depends on what is moving the messages to Junk/spam.

Normally, it is your server, so you will need to login to their webmail interface, select the message in spam, and mark it as not spam. Some providers have an option to whitelist senders so check on that also. Thereafter the server should always leave messages from that sender in the Inbox.

But it can also be caused by eM Client moving the messages if you have previously blacklisted the sender or their domain. If that is the case, go to Menu > Settings > Mail > Blacklist. See if the sender’s address or domain is in the list and remove it.