Migration process from Office Outlook 2007 just completed. But can't find subfolders. Where are they?

Richard_I · February 8, 2018, 5:59pm

I am sure I could see the Outlook folders being picked up in the migration process but I can’t find them

Jay_Ogram · February 8, 2018, 10:01pm

They probably went into local folders. Make sure those local folders are showing by going to menu/tools/settings/general and in the general section, check “Show local folders”.

Richard_I · February 9, 2018, 8:27am

Thta box was already checked

Gary · February 9, 2018, 9:35am

It may be that Local Folders are not expanded. Click on the arrow indicator to the left of Local Folders and Inbox if present.

You could also search for a message you know should be in those folders, then by sorting the message list by Folder, you will be able to see where it is stored.

If you can’t find them at all, you can import them again by Menu > File > Import > Microsoft Outlook, and then selecting only the folders you require.