Is there a way to have a message marked as read when either replying or forwarding when using the right-click context menu (original message never opened in a separate window)?
I never have the messages automatically marked as read when viewed in the preview pane but they should get marked when replied to or forwarded.
Actually, this is real problem but it is very rare use case. We simply do not have icon for unread mail indicating it has been already answered - it does not make sense as it is clear you already read it. In this case the only thing indicating the message is unread is the Bold font size.
emails you have replied should loose their yellow envelope and stay bold, it does not works for you?
simple reply without opening does not mean that you have read it, if you have turned on “mark as read” then when you open email it should be marked as read, and you can reply and it will be marked as reply.
The workflow doesn’t make a lot of sense in this scenario. The bold message and the yellow envelope combination are what means the message is unread. Once you reply to the message it should no longer be bold or have the yellow envelope. The only time you should see it bold again, is if you go back and manually mark the message as unread, the envelope icon should then display the status, either replied, forwarded, or yellow if neither of those.
I frequently reply to messages by only reading them through the preview pane and not opening them, so I constantly have to go back and mark the messages as read to make the bold option go away.
Have the same issue right now, on a new platform. Only double click to open works for me. Guys, considering the wide screen and/or multiple monitor scenario - all emails are well read on a side panel and should me marked as read. …mb not should…but it’s really annoying
Hi Andrew, can you please tell us what the exact issue is? Are you messages not being marked as read?
What version of eM Client are you currently using?
Is there a way to disable this behaviour, or potentially have an option to only mark as read when a reply is actually sent or forwarded (as opposed to the current behaviour which is to mark immediatelly when the reply/forward button is pressed)
I have a shared inbox and often hit reply with the intention of replying. Sometimes in the middle of writing it I get side-tracked and close the draft to do something else. The original incoming email is now marked as read however, and there is a tendency to overlook this.
Unfortunately the icons will not be visible if you are viewing conversations in all views (Menu > View > Conversations). That is because the message list is actually a list of conversations not messages, and it is not possible to apply many icons to a single conversation where some of the constituent messages where replied, some forwarded, and some not.
Fortunately, that information is displayed in the message header in any view.