"Mailto:" script from database doesn't work with eM client

I have created a script which allows my web based FileMaker database to send an email to Outlook and create an outgoing email. Works great in Outlook. As soon as I change my default client to eM client the script no longer works. All of the fields end up in the to: field of the email client.

Are there any suggestions on how to change the script so that the right information ends up in the correct field in eM client?

The script is:

“mailto:” &

(IT_Troubleshooting::IT_email) &

“&cc=” &

(IT_Troubleshooting::email_submitter) &

“&subject=” &

(IT_Troubleshooting::Ticket_Number) & " - " & ( IT_Troubleshooting::Subject) &

“&body=” &

"Hi " & (IT_Staff_Demographics::IT_First_Name) & “;” & “%0D%0A” & “%0D%0A” & (IT_Troubleshooting::Description_of_Problem) & “%0D%0A” & “%0D%0A” & "Warmest regards, " & “%0D%0A” & “%0D%0A” & (IT_Troubleshooting::First_Name_of_Submitter) & “%20” & (IT_Troubleshooting::Last_Name_of_Submitter)