Ich habe in der Desktop-Version 25 Mails mit Kennzeichnung, bekomme aber in der Android-Version nur 3 Mails mit Kennzeichnung angezeigt.
Ist das Problem bekannt oder liegt das an mir? (IMAP-Konto bei web.de)
Danke und Gruß aus der Pfalz
First check online that the flagged emails are the same via webmail “just incase the desktop flagged emails hasn’t all synced the same to the server yet” which would then explain why the mobile app is different.
If your webmail shows your flagged email the same, then could be your mobile app cache needs clearing or your mobile app account folder cache needs clearing and re-synching from the server.
So to clear the mobile app cache, “close eM Client” and go to your “System / Apps / eM Client app / Storage” section and clear the cache. Then reopen the app and see if that makes any difference.
If it doesn’t make any difference, then “press and hold your finger on your Inbox” (or All Mail if its a Gmail account) and then click “Properties” at the bottom. Then click “Repair” at the bottom which will clear the local mobile app cache and re-sync your mail & flagged from from the server end.
If clearing the mobile app folder cache still doesn’t sync the same flagged server email, then i would suggest to go in the app to “Menu / Settings / Accounts” and remove your IMAP account. Then go on the desktop to “Menu / Tools / QR Export” and export your account and then on the mobile app go to “Menu / Settings / Import-Export / Import via QR Code” and scan the code from the desktop to import the account again and see if that fixes it. After re-adding the account the flagged mail might take time till they appear on the mobile app so be patient after adding.
If removing and re-adding the account still doesn’t work, then you might need to uninstall the mobile app and reinstall from the Playstore and “re-setup as new” via the QR Export again.