I seem to store only the last 2 weeks, where have the other mails gone, how can I keep them in my client. I work with windows 8, importing hotmail and belgian telenet-mail.
Do you use POP3 or IMAP protocol?
i have both included
I meant in eM Client - what protocol does the account set in eM Client use?
Anyway, are you getting any error messages?
it’s the hotmail account that just keeps mails in em client for 2 weeks
i first installed it through the hotmail icon on the account settings
when i tried manually to install it with a pop3 and smtp setting it does not correctly connect to hotmail
what i want is downloading my hotmail-mails to em client and still have them there after 2 weeks
it seems to work for my other account that is also with pop3 and smtp
Send us your logs please: go to menu Tools->Settings->Advanced->Logging and check “AirSync” under the problematic account. Then restart eM Client, try to simulate the issue and send us (with reference to this topic) the logs using the same logging settings window. Thank you.
I have the same problem…any emails older than 2 weeks have vanished from my main email account. All the emails in my hotmail account are still there though?! Where have they gone? I use this account for work…this is not good!