When I close down eM Client, “mailclient.exe” remains running and the program cannot be re-opened. To open the program I have to go to the task manager and force close the “mailclient.exe” process then click on my desktop icon.
please run the tool available from http://www.emclient.com/tools/emstack… after the process went stack at the background. It should generate a log file (starting with “eM Client Stack” in your Documents folder) that will help us analyze the problem in more detail. Please send this file to email@example.com . Thanks.
same problem here. just sent the log file.
Just sent my log file. Was this item solved?
I am using version 5.0 on Windows 7
We are working on it.
Just send in my logfile. version 5.0.17595.0 on WXP
I am experiencing the same problem, also with 5.0.17595.0 but on Windows 7. Should I also send the output from emstackdump?