Mail shows no text in eMClient, but does in Google Web Mail

Hi,

I received an email today from an eBay seller sent using eBay.

In emClient only a single line of text is displayed, in Gmail web interface it displays correct:

Changing format from HTML to Text in eMClient doesn’t help.

Has anybody a solution for this?

Thanks

stoffmann

It could be because the content of the message is linked from an online source, and you haven’t allowed eM Client to download it. I can’t see what the option is that is displayed under the From/To addresses. It is way too small.

Or it may be because there is some error in the message code.

As you have a Pro license, please open a support ticket with us, and send a copy of the message (right-click in the message body and choose Save As) and we can investigate it for you.