The beta version of the mobile app was working pretty well until yesterday. Now when I’m in an email list, I’m unable to open an email directly. If I click on one, it just opens the first email on the list. This is true for the all inbox folder as well as individual inboxes.
This is on a Samsung device. My UI updated since the problem began, and that didn’t resolve the issue.
Hello and good day!
(Sorry, I am repeating a reply that I just posted in the wrong forum category for this question, Mail.)
I have exactly the same problem. Last night, the e-mail view was still working as usual, but since this morning, only the first e-mail in the list is displayed, regardless of which one I click on. (It looks like eM Client is playing ‘Groundhog Day’).
Unlike CWM (in the Mail category) and acolabus here, no update has been performed in the meantime.
The mobile version is 10.3.1833; Android 15; device Google Pixel 9a.
I would be very grateful for any help.
I actually just stumbled across a temporary fix. In the settings, go to the Read settings in the Mail section. Near the bottom, choose “show groups.” This fixes the issue for me. If I toggle it back off, the problem returns.
Thank you very much for the additional information—it has been helpful in identifying the issue. We are currently working to resolve it as quickly as possible.