Hello,
Apple just upgraded their macOS to 14.0 Sonoma. I am using an IMAC.
The scroll wheel in emclient no longer works after the macos update…
The scroll wheel works on the emclient inbox messages.
The scroll wheel DOES NOT work on the message body.
It does not work in both the message preview body and the message body when you open an email.
FYI.
There was an update recently that appeared to resolve that scroll issue from other users who also had that problem. V9.2.2144 for Mac via the release history page
Try that version “if you haven’t already”, and close eM Client before updating.
Lastly if you do update, backup eM Client first via “File / Backup” (Mac). You can see when the backup is complete in Show Operations via the dropdown on the right of Refresh top left
Thank you very much for the prompt reply. 
I am running 8.2.1721 with >2 emails and have to repurchase yet again to get version 9.
Too bad support stops when a new version for emclient comes out or am I incorrect?
Too bad support stops when a new version for emclient comes out or am I incorrect
Support “doesn’t stop” when new versions come out.
If you have purchased “any version of eM Client”, you initially get 12 months of VIP support via the following page where you can login and lodge a support ticket anytime, and an assigned engineer will get back to you. So if this is an issue with your current latest version 8.2.1721, then this will be looked into via a support ticket if you submit it.
Now if you have run out of your initial 12 months VIP support, then “you can extend that anytime” for another 12 months for a small fee via the following webpage .
So as you are running the latest eM Client version 8.2.1721 for Mac, there would be three options.
Lodge the problem via the support page as mentioned above, and an engineer will get back to you,.
Or you could “wait for the next Version 8 update” via the release history page and see if that fixes it.
Or you could “test the latest version 9” via the release history page and see if that resolves it.
If the latest V9 then does fix it, you could then decide if you want to continue with the new version and purchase the upgrade via the links below" which also has alot of new features". Or stay with your current version 8 till it’s fixed.
If you do decide to update to version 9, you can do that either via the following upgrade webpage.
Or there is also eM Client lifetime upgrade options available as well which includes all future versions.
Note: as I mentioned previously if you do update, “backup first” and close eM Client before updating. That way you can allways restore your current version and data if you have any problems.
First, thank you very much for the detailed reply.
I paid the small fee for VIP support and created a ticket.
Last time I found a software issue within emclient I paid for a new version as I didn’t know about the ability to pay the small fee.
So for anyone running the latest eM Client version 8.2.1721 for Mac and you are having problems with scrolling the message body, a ticket has been submitted to have this resolved.
Thanks again for your help!
I am sorry but eM Client version 8 is not compatible with Sonoma.
You will need to upgrade to eM Client version 9 and then download 9.2.2144 or later from the Release History
How do I get my $10 back or a credit towards version 9?
I upgraded to version 9 and the scroll works now.
Thanks for the help.