The application was updated this past weekend (Jan 20-21/2024) and now all the contacts have disappeared.
When composing an email and typing the beginning of an email address into the “To” box, the contacts will auto-populate as though the address book still exists.
Where did they go?
The same account on a different computer went through the update as well, but the contacts have not changed.
Help!
jueves 25 enero 2024 :: 2229hrs (UTC +0100)
When you upgraded, all the local data should have been there.
But if it isn’t, then there is a way to retrieve selected data from the backup:
1./ Disconnect the computer from the Internet. This is important!
2./ Make a backup using Menu > Backup, so you can come back to the current database later.
3./ Restore the old backup that has the data you want to retrieve.
4/ Export the Local Folder data you need.
5./ Restore the backup made in step 2.
6./ Reconnect to the Internet.
7./ Import the data from step 4.
skybat
¡Buena suerte!
¡Los mejores desde Valencia y mantente a salvo!
Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.
1 Like