Locked program

I have used eM Client for years without major problems, but now nothing happens when I click a net-address in an e-mail. I remain looking at the mail, instead of getting to Firefox or Internet Explorer. What can be done?

Hi John,
what version of eM client are you currently running?
Does this happen to all website links or just from certain senders?

Regards,
Olivia

Hi Olivia!

Version 6.0.24432.0.
The problem I reported included all websites.
However: today everything works fine without me doing anything!
Hopefully the fault will not re-occur…
Thanks for answering.

Johnny

Hi John,
thank you for letting us know, might have been just something in the system blocking the outgoing links - many software issues are just caused by something cached in the memory and restarting the application or your operation system solves them.
If you ever experience any problems with eM Client, don’t hesitate to consult it here on the forum again though :slight_smile:

Regards,
Olivia