license problem: i have a free license, but every day eM client states I hav no license. When I copy-in the license the system works again, but next morning I have the same problem.
Hello Renske,
it seems your computer is sending us 3 variations of HWGUID, making it seem like 3 devices to our license system. I have changed your license key to work for these 3 variations, so you should not encounter this specific problem again.
However, please be aware that if you are using eM Client for work/business/commercial use, you should be using a Pro license, using Free license for non-personal use is against our policy.
Please check out our pricing options website and don’t hesitate to contact our Sales department if you have any questions about the licenses - [email protected].
Regards,
Olivia
this is happening to me every day also.
This is happening to me also and I only have one device. My email has totally cut off, so can’t even send an email to the emclient support site. Never received a “key,” although have tried numerous times. 4/2020
@Bill Baker
My email has totally cut off, so can’t even send an email to the emclient support site.
You can’t be serious - Don’t you have your ISP’s webmail or any other webmail
such as Gmail, Yahoo mail or Outlook.com etc etc?
Never had an email client installed on your computer ?
No wonder you never received a key.
Do you even have an email address?
Hi Bill,
you seem to be using a Gmail address on this forum, you can reach out to us at [email protected] and check the mail via https://mail.google.com/
If you are a Pro license user, our support is available via an online website - https://support.emclient.com