When i run emcliente it says that my license cannot be activated due to violation of license policy… i tried reentering the activation code but same issue. says to contact sales dept. hope any solution there

From what I have been reading and what is happening with my license it looks like they have major problems with this. In my case, every morning when I start the program, the license is deactivated and needs to be re-activated. I have to exit the program and re-start it so the re-activation window allows me to do so. I do like the program but this is very frustrating to say the least!