latest update broke program -- now always get "Connection terminated prematurely"

Can’t receive email, since installing your update.

Hi, can you tell me what email service provider, protocol/s and what version do you use?


Maybe uninstalling and re-installing can help?

Make a backup of your eM Client data-directory before uninstalling!!!

Hi, do you still have this issue?


This was ultimately traced to an incompatibility between Norton Internet Security and EM Client. They just don’t play well together.

thank you for this information.


Hi Charles,

Were you able to adjust some settings in Norton Internet Security so that eM Client is working again for you?