Issue connecting Secure SSL/TLS settings with eM Client

1

HostGator email server will not connect my business email to eM Client. I have attempted to utilize all email connections stated within cPanel under the Secure SSL/TLS settings.

When running the configuration, it does not provide me an option to enter the incoming/outgoing server ports.

2

Hi,
if you want to try setting up the mail account manually, you have to change from the Automatic Set-up to the Mail tab and select other.

Or you can go to Tools > Accounts > Your account, and adjust the port numbers manually in the settings.
Try either way and let me know if you managed to solve the issue.

Thank you,
Paul.

I’m sorry for the very late reply.