Intermittent trouble downloading messages from earthlink - really annoying!

I have an inbox folder to receive messages through my earthlink account. But I encounter long periods when eM Client seems to think my computer is offline when it isn’t (I get messages through gmail fine, and my browser works fine). I’ve checked settings and can’t find anything wrong. The problem is getting worse, not better. Anyone have any suggestions?

Hello Eric,

If there is a sync problem and it’s an IMAP account, the easiest fix might be removing the account and re-configuring it in Menu > Tools > Accounts section.