Incoming replies

I get replies from someone with a gmail account but without their actual statement. Just what I sent. It works fine in my outlook.

Hi Frank,
can you send us the EML file of that message to [email protected] for analysis?
You can save a message into a file via right-click>Save as.
Please include a screenshot of how the message looks in your eM Client and in Outlook.
ᐅ How to take a screenshot

Actually figured it out. I was in Unread folder and didn’t realize it had gone to the Junk folder. After moving it to the inbox, it was correct.