I currently have four accounts on eM Client. Three work perfectly, but the fourth will not display new/unread emails in my Inbox. Instead, they initially appear in my All Mail folder, then, after they have been read, make the jump into my Inbox.
I can’t find any differences between how the four accounts are set up to account for this. I’ve un-clicked the Show Categories box. Any thoughts?
I currently have four accounts on eM Client. Three work perfectly, but the fourth will not display new/unread emails in my Inbox. Instead, they initially appear in my All Mail folder, then, after they have been read, make the jump into my Inbox.
I can’t find any differences between how the four accounts are set up to account for this. I’ve un-clicked the Show Categories box.
As disabling Categories makes no difference, you might possible then have an eg: Inbox account Rule setup. Go to “Menu / Rules” .If there is any custom rules setup in there (apart from the default pop spam rule) dbl-click the rules to view them, or you can “uncheck them to test”.
If you have no rules setup or you do but disabling rules made no difference then if you have an IMAP, Exchange, Office 365 or iCloud account, suggest to go to “Menu / Accounts” and try removing and re-adding your account and see if that makes any difference.
If you do try removing and readding your account, make a backup first via “Menu / Backup” in case you need to restore for any reason. You can see when the backup is complete in Show Operations via clicking the dropdown on the right of Refresh.