Account is a Microsoft @Live.co.uk and I think is POP3.
Until today I had a folder tree under Inbox of many subfolders. These have always synched with no problem. Now they are not there.
If I log onto Outlook online then the folders are all present and correct.
I am receiving and sending email okay.
I have restarted EMCient, restarted the laptop, manually synched but they are still missing.
When I do a manual synch the unread email counter in the inbox slowly counts up and then always pops a notification up of a received email - but it is one I received in 2017! It happens to be the oldest email in my inbox.