In box subfolders suddenly gone missing

1

My inbox subfolders no longer there. Logged in this morning and the subfolders for one of my two addresses were not there. Where are they and how can I get them back.

2

Are they still visible through the web interface for that account?

If so, remove the accounts from eM Client, then add them again, and the folders should re-sync.

3

Thanks Gary. How do I access the web interface please?

4

Open your web browser and go to the web site for your email provider. Then login using the username and password for the account.

5

The mail and folder are there. (PlusNet). When I open eM client I get this:

6

OK. Backup your eM Client (Menu > File > Backup)

Now remove the account in eM Client (Menu > Tools > Accounts)

Now add the account again.