importing a csv file of contacts - didn't work

When I imported my contacts in a csv file, it appeared to work. It took a moment and said it was completed. But the contacts don’t show up anywhere. I did it a second time with the same result.

Why isn’t it working? How can I fix it?

Oh gee. I finally found an answer to this. It said I had to Show Local Folders. That works. But now I have duplicates of the whole file. Any way to delete duplicates globally?

Hi Janet,

tools > deduplicator

(but to be sure: first make a backup of your eM Client files)

Thank you. Terrific. Appreciate this.


Hi Janet, glad it works, please make sure to let us know if you come across any other issues or questions about the application, we’ll be happy to help.

Thank you,