Import from Thunderbird Portable doesn't work!

I use TB Portable o my L-Drive. eM doens’t find it and so i can’t import my account. Need help please! I really want to try this software and buy it. But i can’t even test it in advance… :frowning:

Hello Peter, unfortunately eM client is unable to detect Thunderbird files (profiles) on a non-default destination. Please make sure to copy your profiles data into the default thunderbird location and try the import feature again.

Hope this helps,

Thanks for your support, Paul!

I installed the normal version of TB and copied my profile from the portable version in the “AppData/Roaming”-folder after I got a hint via email by one of your account-managers.

It’s importing now, but kind of slow. But it’s ok - more than 180k emails to import :slight_smile:

So - here we go! I hope your software is as good as it should be :wink: THX!

Glad it works, please make sure to let us know if you come across any other issues or questions about the program, we’ll be happy to help.