IMAP Connection Problem with sslout.df.eu since 15.02.2016

Mail
1

IMAP Connection Problem with sslout.df.eu since 15.02.2016
After Repair also the same problem.
Another email program no problem.

2

Hello,
could you please copy the error message and the text in the Tools>Operations>Log window?
Also, has this just started happening or do you have problem ever since you set up the account in eM Client?

Regards,
Olivia

3

em Client Operations Log from 18.02.2016
09:15:39 Online-Status: geändert zu Online wegen NetworkAvailability
09:15:40 [email protected] [IMAP]  Synchronizing message flags: For folder [email protected]/Inbox
09:15:40 [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
09:15:43 [email protected] [GData]  Synchronizing folder list
09:15:44 [email protected] [GData]  Synchronizing folder list
09:15:44 [email protected] [GData]  Synchronizing folder list
09:15:44 [email protected] [GData]  Synchronizing folder list
09:15:44 [email protected] [GData]  Synchronizing folder list
09:15:44 [email protected] [GData]  Synchronizing folder list
09:15:45 [email protected] [GData]  Synchronizing folder ‘[email protected]/Contacts/’
09:15:45 [email protected] [GData]  Synchronizing folder list
09:15:45 [email protected] [GData]  Synchronizing folder list
09:15:45 [email protected] [GData]  Synchronizing folder ‘[email protected]/Contacts/’
09:15:45 [email protected] [GData]  Synchronizing folder ‘[email protected]/[email protected]/’
09:15:47 [email protected] [IMAP]  Synchronizing message flags: Done
09:15:47 [email protected] [IMAP]  MailExceptions.ConnectionException: Failed opening connection to server. —> System.Net.Sockets.SocketException: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte 134.119.18.24:145
09:15:47    at System.Net.Sockets.TcpClient…ctor(String hostname, Int32 port)
09:15:47    at MailClient.Imap.Base.Connection.<>c__DisplayClassa.b__9()
09:15:47 at MailClient.Imap.Base.Connection.Connect(Func`1 getStream)
09:15:47 at MailClient.Imap.Base.Connection.Connect(String receiveHost, Int32 receivePort, Boolean explicitSsl)
09:15:47 at MailClient.Imap.ConnectionPoolEntry.Reconnect()
09:15:47 — End of inner exception stack trace —
09:15:47 at MailClient.Imap.ConnectionPoolEntry.Reconnect()
09:15:47 at MailClient.Imap.ConnectionPoolEntry.Connect()
09:15:47 at MailClient.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle, Boolean forStore)
09:15:47 at MailClient.Imap.Synchronizer.SynchronizeFlagsCommand.ExecuteInternal(WorkerStatus status)
09:15:47 at MailClient.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
09:15:47 at MailClient.Commands.Command.Process(WorkerStatus status)

Kind regards
Bernhard

4

Hello Bernhard,
seems like your connection is being closed by the server or a third party application on your computer.
Please try adding eM Client to the exception in your Windows Firewall and your Anti-virus software and see if it helps.

Regards,
Olivia

5

Now I delete the email-account and then create the same email-account again.
Now its worked.

Kind regards
Bernhard