I receive 1 of 2 these (if not both) erros every time

Virtually every time I launch EMC 1 (or both) of these error message occur. The Email always does get sent but the error message(s) appears:

1). An error occurred
Cannot send message
Message size limit reached

2). {IMAP} An attempt to connect to Jack@xxx.com failed. This
could be caused by temporary server unavailability or incorrect
settings. Do you wan to check the settings?

Hi Jack the first error states that you’re trying to send a message that exceeds the maximum size, your server is unable to accept this message as maybe the attachment is too large. Check with your mail server support for a possible resolution of this issue or remove the message from your Outbox.

As to the second error, can you please switch to the “Log” tab when the error occurs, copy the content of the log and submit the content here on the forum?

Thank you,
Paul

Per your request here is the latest log:

1:03:38 PM jack@thereps.com [IMAP]  Copying messages: From Inbox to Trash
1:03:38 PM jack@thereps.com [IMAP]  Copying messages: Done
1:03:38 PM jack@thereps.com [IMAP]  Synchronizing message flags: For folder jack@thereps.com/Inbox
1:03:38 PM jack@thereps.com [IMAP]  Downloading message part…
1:03:38 PM jack@thereps.com [IMAP]  Synchronizing message flags: Done
1:03:39 PM jack@thereps.com [IMAP]  Downloading message part…: Done
1:03:39 PM jack@thereps.com [IMAP]  Downloading message part…
1:03:39 PM jack@thereps.com [IMAP]  Downloading message part…: Done
1:03:40 PM jack@thereps.com [IMAP]  Synchronizing message flags: For folder jack@thereps.com/Inbox
1:03:40 PM jack@thereps.com [IMAP]  Synchronizing message flags: Done
1:03:48 PM jack@thereps.com [IMAP]  Synchronizing message flags: For folder jack@thereps.com/Inbox
1:03:48 PM jack@thereps.com [IMAP]  Synchronizing message flags: Done
1:06:08 PM jack@thereps.com [IMAP]  Copying messages
1:06:08 PM jack@thereps.com [IMAP]  Copying messages: From Inbox to Trash
1:06:08 PM jack@thereps.com [IMAP]  Downloading message part…
1:06:09 PM jack@thereps.com [IMAP]  Copying messages: Done
1:06:09 PM jack@thereps.com [IMAP]  Synchronizing message flags: For folder jack@thereps.com/Inbox
1:06:09 PM jack@thereps.com [IMAP]  Downloading message part…: Done
1:06:09 PM jack@thereps.com [IMAP]  Synchronizing messages: For folder jack@thereps.com/Inbox
1:06:09 PM jack@thereps.com [IMAP]  Synchronizing message flags: Done
1:06:09 PM jack@thereps.com [IMAP]  Synchronizing message flags: For folder jack@thereps.com/Inbox
1:06:09 PM jack@thereps.com [IMAP]  Synchronizing message flags: Done
1:06:09 PM jack@thereps.com [IMAP]  MailExceptions.ConnectionException:
1:06:09 PM ()
1:06:09 PM    at MailClient.Imap.Synchronizer.SynchronizeMessagesCommand.RemoveDeletedMessages(ConnectionContext context)
1:06:09 PM    at MailClient.Imap.Synchronizer.SynchronizeMessagesCommand.ExecuteInternal(WorkerStatus status)
1:06:09 PM    at MailClient.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
1:06:09 PM    at MailClient.Commands.Command.Process(WorkerStatus status)
1:06:09 PM jack@thereps.com [IMAP]  MailExceptions.ConnectionException:
1:06:09 PM (Connection terminated)
1:06:09 PM    at MailClient.Imap.Synchronizer.ImapCommand.ThrowIfConnectionBroken(BasicResponse response)
1:06:09 PM    at MailClient.Imap.Synchronizer.SynchronizeFlagsCommand.ExecuteInternal2(WorkerStatus status, ConnectionContext context)
1:06:09 PM    at MailClient.Imap.Synchronizer.SynchronizeFlagsCommand.ExecuteInternal(WorkerStatus status)
1:06:09 PM    at MailClient.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
1:06:09 PM    at MailClient.Commands.Command.Process(WorkerStatus status)
1:08:00 PM jack@thereps.com [IMAP]  Synchronizing messages: For folder jack@thereps.com/Inbox
1:08:01 PM jack@thereps.com [IMAP]  Synchronizing messages: For folder jack@thereps.com/Inbox
1:08:01 PM jack@thereps.com [IMAP]  Synchronizing messages: For folder jack@thereps.com/Inbox
1:08:01 PM jack@thereps.com [IMAP]  Synchronizing messages: For folder jack@thereps.com/Inbox
1:08:01 PM jack@thereps.com [IMAP]  Synchronizing messages: Done
1:08:44 PM jack@thereps.com [IMAP]  Synchronizing messages: For folder jack@thereps.com/Inbox
1:08:44 PM jack@thereps.com [IMAP]  Synchronizing messages: For folder jack@thereps.com/Inbox
1:08:44 PM jack@thereps.com [IMAP]  Synchronizing messages: Done

Hi again Jack, thank you for the received data, I’m afraid this might be caused by the large message you’ve tried to send over your mail server, can you please try to perform the Repair option on the selected subfolder where the message is located in eM client?

Right click the subfolder and select Properties > Repair and click on the “Repair” button in order to resolve the issue.

If the issue persists, please make sure to let me know.

Thank you,
Paul