I have 2 accounts -Account Column not showing the correct account - always shows default

1

I have 2 accounts - I added the account column to my view to see which account a mail was from - seemed to work ok iniitally - now all of a sudden all emails show my default account even if they come from my 2nd account and the account header still shows the 2nd account

2

Hi Patti,

What version are you using?
Could you please also post a screenshot of the issue?

Thank you.

Russel Markosky
eM Client

3

version is 7.0.28822.0
fIRST SHOT SHOWS 2 ACCOUNTS
2ND SHOT SHOWS INBOX -NOTE HIGHLIGHTED MAIL SHOWS GMAIL UNDER ACCOUNT COLUMN
3RD SHOT IS THAT HIGHLIGHTED MAIL OPEN NOTE THE MAIL IS TO THE RR.COM ACCT

4

Hello Pati,

It is interesting that all your email are in one folder. Is it possible that you have any rule set that moves all incoming messages to this Inbox folder? You can find all rules in Menu > Tools > Rules. 

Russel Markosky

5

Agree - but verified and do not have rule causing  this…

6

Problem Solved - someone ( maybe an overzealous support person) had set forwarding on the one account to the other-on their webmail app… Removed that and all is well