I can't retrieve my activation key because I can't send or get e-mails

Hello Clarence, if you’ve lost your activation key, you can retrieve it on our website, the activation key will be sent to your email address which you can check online using your webmail application - to access your webmail visit your mail service host’s website.

Regards,

I am confused I can’t find webmail on the website. who is my mail service Host?

Sorry Clarence, I don’t have that information. Try your domain name for example Gmail/outlook.com or other - there’s a wide variety of mail service hosts, you have to know which one you’re using.

Regards,