I cannot see the response in my inbox from my pc but can see it on my phone. Why is this ?

Mail
1

Viewing differentiation between PC and phone. 

2

What protocol are you using on your phone and PC?  POP3 or IMAP?

3

I have no idea. But if you tell me where to look, I can check. - Thanks! 

4

Actually, let me rephrase my ask… 

I am unable to see some of the responses from a Mass Message sent and numerous people are responding from their individually sent message. One in particular does not show.  The others are coming through just fine. 

5

Ok, then I think it probably has nothing to do with the protocol.  Are you using conversations in eM Client?  What email provider are you using?

6

Yes, I am using conversations. Using Gmail as my email provider. 

7

A couple of things:

1.  Check in the All Mail folder.  On occasion I see gmails coming though without an inbox flag.  They will not display in the inbox, but will be in All Mail.

2.  Conversation grouping is a function of the client, not the email server.  It’s possible that for some reason, this individual’s response did not get grouped with the rest of the conversations.

8
  1. Was the first thing I checked as well as doing a “search” and still could not see it. 
  2. Quite possibly - nevertheless I communicated with my recipient. 

Who knows could have been a glitch as there were 300 people in this message I sent out.