I cannot make my sbcglobal.net email account to work please help I am new to the software

I cannot make my sbcglobal.net email account to work please help I am new to the software

Any errors Alberto?

If you go to Menu > Tools > Accounts, check that you have the following settings by clicking on your IMAP and SMTP tabs:

IMAP
host: imap.mail.att.net
Port: 993
Security policy: Use SSL/TLS on special port (legacy)

SMTP
host: smtp.mail.att.net
Port: 587
Security policy: Force usage of SSL/TLS

If these are correct, and it still doesn’t work, try disabling your anti-virus and firewall and then try again.

I’m also having trouble downloading sbcglobal.net emails. Pls note:

  1. the first 14k-some sbcglobal emails downloaded just fine.
  2. i entered SMTP settings just fine
  3. i do NOT have pop3 (but only IMAP) so i tried entering the pop3 settings there and also changing them back with the SMTP settings you indicated above.
  4. my gmail has always downloaded just fine.
  5. i have your free/2 email service
  6. latest error in log: 
    7:11:08 PM chen.judy@sbcglobal.net [POP3]  MailClient.Accounts.SocketException: Error when receiving from account *** @sbcglobal.net : Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

Help!  Thanks!

Replied in your other thread.