I have put in my info and password - Your system even fixes my connection on my outgoing smtp but when I try to send and email it says I must authenticate error 5.5.1
Which email provider are you using?
I am using my web.com one to my web site email@example.com. I used to be able to email out on live when I was with Cincinnati Bell, When I changed providers I can get mail in but not mail out. I tried Outlook and can mail out but i hate the interface. Same with thunderbird and mailbird. I love your interface and ability to import all of my email from live but once again can’t email out. At least your system says what the problem is. I could not email out at first with thunderbird and it talked about my certificates. I somehow went around that and was able to email. could using Avast be a problem?
Antivirus can cause some difficulty. You could try disabling your antivirus and see if that makes a difference.
Other than that, check you have the correct settings for your SMTP. I think Use SSL/TLS on port 587 will work. You will find this in Menu > Tools > Accounts and then in the SMTP settings for your account.
do you know how to delete download history - I downloaded yesterday and got all kinds of thing dowloaded and not from my live - deleted program and made corrections - downloaded again only same stuff was there
If you mean your database, yes. Close eM Client and delete C:\Users\yourname\AppData\Roaming\eM Client.
OK I will try it thanks