I can not get the program to launch. Both version 4 or 5, Windows XP shows error message.

My computer died and I installed both version 4 and 5. When I tried to open them XP with sp 3. Said it could not open the program. Can you please help me.

Thank you,


can I ask if there is any error window shown when you try to open eM Client?

Databases for version 4 and 5 are not compatible so this might be cause by situation that database is corrupt.

anyway I need to know what exactly it says when you try to open Client, please attach screenshot of that message here