I bought a 3 machine license ....

I bought a 3 machine license (Order ID: EMC151001-4357-84361) and finally got it installed on one machine but now it will not activate on the second machine. Is the order ID the number I use to activate it the correct number to use? If we can’t get this to work I want a refund.

Hi Rick,
if you bought licenses for 3 machines, you should have a gotten a license number for each device.
You do not use the order ID, but the license activation key that you received in an email from our Licensing server.
You cannot use the same key on more devices.

Best regards,
Olivia

Could you resend the email with the activation codes to this address? If I received it, I don’t have it now. Thanks

Hi Rick,
please contact our Sales department ([email protected]) from the email you signed up with for your licenses, so they can resend you the email.

Best regards,
Olivia