Hello,
eMClient has been crashing frequently. Yesterday it didn’t open at all, today I was able to start it again…
First, how to I make a backup so I don’t lose my emails and data?
Second, what can I check or do so it does crash again. It seems to be working well, I close my computer properly, but next time I open it, it says that some files are corrupted. I didn’t save the error description on time, but I’m copying the history log, from the first crash I got on June 9th… Hope this helps you get the idea of the error…
06/09/2015 06:06:34 1 no such table: mail_fti.SubjectIndex_stat
06/09/2015 06:06:34 1 no such table: mail_fti.LocalMailsIndex3_stat
06/09/2015 06:06:34 1 no such table: mail_fti.AddressIndex_stat
06/09/2015 15:59:00 283 recovered 126 frames from WAL file C:\Users\Cristina\AppData\Roaming\eM Client\main.dat-wal
06/09/2015 15:59:17 283 recovered 2 frames from WAL file C:\Users\Cristina\AppData\Roaming\eM Client\im_data.dat-wal
06/09/2015 15:59:17 283 recovered 2 frames from WAL file C:\Users\Cristina\AppData\Roaming\eM Client\privacylists.dat-wal
06/09/2015 15:59:18 283 recovered 2 frames from WAL file C:\Users\Cristina\AppData\Roaming\eM Client\category_index.dat-wal
06/09/2015 15:59:34 283 recovered 2 frames from WAL file C:\Users\Cristina\AppData\Roaming\eM Client\attachments.dat-wal
06/09/2015 16:00:11 283 recovered 2 frames from WAL file C:\Users\Cristina\AppData\Roaming\eM Client\timezones.dat-wal
06/09/2015 16:00:35 1 no such table: mail_fti.SubjectIndex_stat
06/09/2015 16:00:35 1 no such table: mail_fti.AddressIndex_stat
06/09/2015 16:01:10 283 recovered 2 frames from WAL file C:\Users\Cristina\AppData\Roaming\eM Client\certificate_index.dat-wal
06/09/2015 16:01:10 283 recovered 2 frames from WAL file C:\Users\Cristina\AppData\Roaming\eM Client\security_index.dat-wal
06/09/2015 16:05:14 1 no such table: mail_fti.LocalMailsIndex3_stat
06/09/2015 19:02:01 1 no such table: mail_fti.SubjectIndex_stat
06/09/2015 19:02:01 1 no such table: mail_fti.LocalMailsIndex3_stat
06/09/2015 19:02:01 1 no such table: mail_fti.AddressIndex_stat
06/10/2015 01:08:29 1 no such table: mail_fti.SubjectIndex_stat
06/10/2015 01:08:29 1 no such table: mail_fti.AddressIndex_stat
06/10/2015 01:09:24 1 no such table: mail_fti.SubjectIndex_stat
06/10/2015 01:09:24 1 no such table: mail_fti.LocalMailsIndex3_stat
06/10/2015 01:09:24 1 no such table: mail_fti.AddressIndex_stat
06/10/2015 01:11:35 1 no such table: mail_fti.LocalMailsIndex3_stat
06/10/2015 15:27:21 1 no such table: mail_fti.SubjectIndex_stat
06/10/2015 15:27:21 1 no such table: mail_fti.AddressIndex_stat
06/10/2015 15:27:21 1 no such table: mail_fti.LocalMailsIndex3_stat
06/10/2015 17:27:45 1 no such table: mail_fti.SubjectIndex_stat
06/10/2015 17:27:45 1 no such table: mail_fti.LocalMailsIndex3_stat
06/10/2015 17:27:45 1 no such table: mail_fti.AddressIndex_stat
06/11/2015 16:14:53 1 no such table: mail_fti.SubjectIndex_stat
06/11/2015 16:14:53 1 no such table: mail_fti.AddressIndex_stat
06/11/2015 16:18:43 1 no such table: mail_fti.LocalMailsIndex3_stat
06/12/2015 04:03:46 10 delayed 1375ms for lock/sharing conflict
06/12/2015 04:03:46 14 os_win.c:35606: (32) winOpen(C:\Users\Cristina\AppData\Roaming\eM Client\attachments.dat) - The process cannot access the file because it is being used by another process.
06/12/2015 04:03:46 8 statement aborts at 1: [PRAGMA attachments.auto_vacuum=incremental;] attempt to write a readonly database
06/12/2015 04:18:59 283 recovered 2 frames from WAL file C:\Users\Cristina\AppData\Roaming\eM Client\main.dat-wal
06/12/2015 04:19:14 283 recovered 2 frames from WAL file C:\Users\Cristina\AppData\Roaming\eM Client\privacylists.dat-wal
06/12/2015 04:19:44 10 delayed 1375ms for lock/sharing conflict
06/12/2015 04:19:44 14 os_win.c:35606: (32) winOpen(C:\Users\Cristina\AppData\Roaming\eM Client\attachments.dat) - The process cannot access the file because it is being used by another process.
06/12/2015 04:19:44 8 statement aborts at 1: [PRAGMA attachments.auto_vacuum=incremental;] attempt to write a readonly database
06/12/2015 04:30:42 10 delayed 1375ms for lock/sharing conflict
06/12/2015 04:30:42 14 os_win.c:35606: (32) winOpen(C:\Users\Cristina\AppData\Roaming\eM Client\attachments.dat) - The process cannot access the file because it is being used by another process.
06/12/2015 04:30:42 8 statement aborts at 1: [PRAGMA attachments.auto_vacuum=incremental;] attempt to write a readonly database
06/12/2015 04:36:26 10 delayed 1375ms for lock/sharing conflict
06/12/2015 04:36:26 14 os_win.c:35606: (32) winOpen(C:\Users\Cristina\AppData\Roaming\eM Client\attachments.dat) - The process cannot access the file because it is being used by another process.
06/12/2015 04:36:26 8 statement aborts at 1: [PRAGMA attachments.auto_vacuum=incremental;] attempt to write a readonly database
06/12/2015 04:41:25 10 delayed 1375ms for lock/sharing conflict
06/12/2015 04:41:25 14 os_win.c:35606: (32) winOpen(C:\Users\Cristina\AppData\Roaming\eM Client\attachments.dat) - The process cannot access the file because it is being used by another process.
06/12/2015 04:41:25 8 statement aborts at 1: [PRAGMA attachments.auto_vacuum=incremental;] attempt to write a readonly database
06/12/2015 04:46:21 10 delayed 1375ms for lock/sharing conflict
06/12/2015 04:46:21 14 os_win.c:35606: (32) winOpen(C:\Users\Cristina\AppData\Roaming\eM Client\attachments.dat) - The process cannot access the file because it is being used by another process.
06/12/2015 04:46:21 8 statement aborts at 1: [PRAGMA attachments.auto_vacuum=incremental;] attempt to write a readonly database
06/12/2015 04:51:15 10 delayed 1375ms for lock/sharing conflict
06/12/2015 04:51:15 14 os_win.c:35606: (32) winOpen(C:\Users\Cristina\AppData\Roaming\eM Client\attachments.dat) - The process cannot access the file because it is being used by another process.
06/12/2015 04:51:15 8 statement aborts at 1: [PRAGMA attachments.auto_vacuum=incremental;] attempt to write a readonly database
06/12/2015 04:56:18 10 delayed 1375ms for lock/sharing conflict
06/12/2015 04:56:18 14 os_win.c:35606: (32) winOpen(C:\Users\Cristina\AppData\Roaming\eM Client\attachments.dat) - The process cannot access the file because it is being used by another process.
06/12/2015 04:56:18 8 statement aborts at 1: [PRAGMA attachments.auto_vacuum=incremental;] attempt to write a readonly database
06/12/2015 05:31:45 283 recovered 2 frames from WAL file C:\Users\Cristina\AppData\Roaming\eM Client\main.dat-wal
06/12/2015 16:24:05 1 no such table: mail_fti.SubjectIndex_stat
06/12/2015 16:24:05 1 no such table: mail_fti.AddressIndex_stat
06/12/2015 16:34:05 1 no such table: mail_fti.LocalMailsIndex3_stat
Hello Cristina, it seems like your eM client is not closing properly, can you please check the Task Manager after you close the application and check if there’s a MailClient.exe process running?
If the database check says the application can not access the database due to corrupt data, please make a screenshot of the error and submit it to us here. You can also try to run this utility and check if the issue persists, http://www.emclient.com/tools/dbrepairrebuildall.exe run the utility and let it finish your database check. If your data are corrupt you may no longer be able to create a database backup as some of the database data may no longer be accessible.
Also please make sure you’re using the latest release of eM Client before, 6.0.22641.0 .
Thank you Paul!
I checked if the MailClient.exe process keeps running, but it doesn’t…
I ran the database check, but no message was displayed, neither that it was corrupted or not… I left it running and came back, but there was no window open with the results. Can I make a backup? Can you tell me how to do it please?
I updated the version as well… I had to use your link because if I checked for updates directly on eM Client, it would say that there were no available updates.
The good news is that it hasn ́t crashed again!!!
Thanks for your help!
Hello Cristina, this is an internal release and I’ve actually found out yesterday, that there’s quite a large issue in the release you’re currently using (new accounts can’t be setup without making the application crash). I’m sorry for this, if you come across any other issue please try to uninstall the application and downgrade to this release, 6.0.22504.0 - hopefully you won’t be experiencing the above mentioned issues either.
If however you come across another crash, please make sure to submit the content of the error to us for more information.
You can make a backup using the built-in backup feature in File > Backup.
Hello Paul…
So now I have to uninstall eMClient and reinstall this version??? I won’t loose data right?
I did have another crash, just now! I was just opening eM Client and it showed the error… I’m sending you the error info.
Thanks!
Cristina
eM Client (6.0.22641.0)
Windows: Microsoft Windows NT 6.2.9200.0, Framework: 4.0.30319.34014
The following error has occurred:
System.TypeInitializationException: The type initializer for ‘MailClient.Storage.Application.Folder’ threw an exception. —> System.Data.SQLite.SQLiteException: attempt to write a readonly database
attempt to write a readonly database
at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
at MailClient.Storage.Data.SQLite.DbRepository`1…ctor(Compactor compactor, String indexTable, String[] readWriteDatabaseNames, String[] readOnlyDatabaseNames)
at MailClient.Storage.Data.SQLite.DbFolderRepository…ctor(Compactor compactor)
at MailClient.Storage.Data.RepositoryFactory.get_FolderRepository()
at MailClient.Storage.Application.Folder…cctor()
— End of inner exception stack trace —
at MailClient.Accounts.MailAccount…ctor(MailAccountConfiguration config)
at MailClient.Accounts.Db.MailAccountConfiguration.CreateAccount()
at MailClient.Accounts.AccountConfiguration.get_Account()
at MailClient.Accounts.Db.AccountCollection.Load()
at MailClient.Accounts.AccountManager…ctor()
at MailClient.Accounts.AccountManager.Initialize()
at MailClient.Program.Main(String[] args)
eM Client
6.0.22641.0
false
Microsoft Windows NT 6.2.9200.0
4.0.30319.34014
System.TypeInitializationException
The type initializer for ‘MailClient.Storage.Application.Folder’ threw an exception.
Hello, yes by uninstalling and reinstalling you won’t lose your data.
However this error suggests the application can not access it’s database as the permission to the folder are read-only, this seems to be a system issue, as the user permission can’t be changed by eM Client.
Make a backup of your user/AppData/Roaming/eM Client folder in order to keep a backup of the current database data, before uninstalling.
This is the error, this time I was closing the app and shutting down the computer.
eM Client (6.0.22504.0)Windows: Microsoft Windows NT 6.2.9200.0, Framework: 4.0.30319.34014
The following error has occurred:
System.InvalidOperationException: Settings hasn’t been initialized.
at MailClient.Settings.get_Instance()
at MailClient.UI.Forms.formMain.OnFormClosing(FormClosingEventArgs e)
at System.Windows.Forms.Form.WmClose(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at MailClient.UI.Forms.BaseForm.WndProc(Message& m)
at MailClient.UI.Forms.BorderlessForm.WndProc(Message& m)
at MailClient.UI.Forms.formMain.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
MailClient.exe C:\Program Files (x86)\eM Client\MailClient.exe MailClient.exe MailClient.exe 6.0.22504.0 eM Client eM Client 6.0.22504.0 False False False False False Language Neutral
ntdll.dll C:\Windows\SYSTEM32\ntdll.dll ntdll.dll ntdll.dll.mui 6.3.9600.17031 (winblue_gdr.140221-1952) NT Layer DLL Microsoft® Windows® Operating System 6.3.9600.17031 False False False False False English (United States)
MSCOREE.DLL C:\Windows\SYSTEM32\MSCOREE.DLL mscoree.dll mscoree.dll 6.3.9600.16384 (winblue_rtm.130821-1623) Microsoft .NET Runtime Execution Engine Microsoft® Windows® Operating System 6.3.9600.16384 False False False False False English (United States)
KERNEL32.dll C:\Windows\SYSTEM32\KERNEL32.dll kernel32 kernel32 6.3.9600.17031 (winblue_gdr.140221-1952) Windows NT BASE API Client DLL Microsoft® Windows® Operating System 6.3.9600.17031 False False False False False English (United States)
KERNELBASE.dll C:\Windows\SYSTEM32\KERNELBASE.dll Kernelbase.dll Kernelbase.dll.mui 6.3.9600.17031 (winblue_gdr.140221-1952) Windows NT BASE API Client DLL Microsoft® Windows® Operating System 6.3.9600.17031 False False False False False English (United States)
ADVAPI32.dll C:\Windows\SYSTEM32\ADVAPI32.dll advapi32.dll advapi32.dll.mui 6.3.9600.16384 (winblue_rtm.130821-1623) Advanced Windows 32 Base API Microsoft® Windows® Operating System 6.3.9600.16384 False False False False False English (United States)
msvcrt.dll C:\Windows\SYSTEM32\msvcrt.dll msvcrt.dll msvcrt.dll 7.0.9600.17415 (winblue_r4.141028-1500) Windows NT CRT DLL Microsoft® Windows® Operating System 7.0.9600.17415 False False False False False English (United States)
sechost.dll C:\Windows\SYSTEM32\sechost.dll sechost.dll sechost.dll.mui 6.3.9600.16384 (winblue_rtm.130821-1623) Host for SCM/SDDL/LSA Lookup APIs Microsoft® Windows® Operating System 6.3.9600.16384 False False False False False English (United States)
combase.dll C:\Windows\SYSTEM32\combase.dll COMBASE.DLL COMBASE.DLL.MUI 6.3.9600.16384 (winblue_rtm.130821-1623) Microsoft COM for Windows Microsoft® Windows® Operating System 6.3.9600.16384 False False False False False English (United States)
USER32.dll C:\Windows\SYSTEM32\USER32.dll user32 user32 6.3.9600.16384 (winblue_rtm.130821-1623) Multi-User Windows USER API Client DLL Microsoft® Windows® Operating System 6.3.9600.16384 False False False False False English (United States)
IMM32.DLL C:\Windows\system32\IMM32.DLL imm32 imm32 6.3.9600.17415 (winblue_r4.141028-1500) Multi-User Windows IMM32 API Client DLL Microsoft® Windows® Operating System 6.3.9600.17415 False False False False False English (United States)
MSCTF.dll C:\Windows\SYSTEM32\MSCTF.dll MSCTF MSCTF.DLL.MUI 6.3.9600.16384 (winblue_rtm.130821-1623) MSCTF Server DLL Microsoft® Windows® Operating System 6.3.9600.16384 False False False False False English (United States)
clr.dll C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll clr.dll clr.dll 4.0.30319.34014 built by: FX45W81RTMGDR Microsoft .NET Runtime Common Language Runtime - WorkStation Microsoft® .NET Framework 4.0.30319.34014 False False False True False English (United States)
MSVCR120_CLR0400.dll C:\Windows\SYSTEM32\MSVCR120_CLR0400.dll msvcr120_clr0400.dll msvcr120_clr0400.dll 12.00.51670.34230 built by: FX452RTMGDR Microsoft® C Runtime Library Microsoft® Visual Studio® 12 CTP 12.00.51670.34230 False False False False False English (United States)
mscorlib.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\c90ef9a73ea0044641d31b19023aad61\mscorlib.ni.dll mscorlib.dll mscorlib.dll 4.0.30319.34014 built by: FX45W81RTMGDR Microsoft Common Language Runtime Class Library Microsoft® .NET Framework 4.0.30319.34014 False False False True False English (United States)
ole32.dll C:\Windows\SYSTEM32\ole32.dll OLE32.DLL OLE32.DLL.MUI 6.3.9600.16384 (winblue_rtm.130821-1623) Microsoft OLE for Windows Microsoft® Windows® Operating System 6.3.9600.16384 False False False False False English (United States)
kernel.appcore.dll C:\Windows\SYSTEM32\kernel.appcore.dll kernel.appcore.dll kernel.appcore.dll 6.3.9600.17415 (winblue_r4.141028-1500) AppModel API Host Microsoft® Windows® Operating System 6.3.9600.17415 False False False False False English (United States)
uxtheme.dll C:\Windows\system32\uxtheme.dll UxTheme.dll UxTheme.dll.mui 6.3.9600.16384 (winblue_rtm.130821-1623) Microsoft UxTheme Library Microsoft® Windows® Operating System 6.3.9600.16384 False False False False False English (United States)
tiptsf.dll C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll TipTsf.dll TipTsf.dll.mui 6.3.9600.16384 (winblue_rtm.130821-1623) Touch Keyboard and Handwriting Panel Text Services Framework Microsoft® Windows® Operating System 6.3.9600.16384 False False False False False English (United States)
It crashed again!!! Here is the error. Is it my database??? I cannot keep on doing this every time I need to open the eM Client!!! It takes me too much time to start working!
eM Client (6.0.22504.0)
Windows: Microsoft Windows NT 6.2.9200.0, Framework: 4.0.30319.34014
The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): attempt to write a readonly database
attempt to write a readonly database
at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
at MailClient.Storage.Data.SQLite.DbRepository1..ctor(Compactor compactor, String indexTable, String[] readWriteDatabaseNames, String[] readOnlyDatabaseNames) at MailClient.Storage.Data.DbCategoriesItemRepository1…ctor(Compactor compactor, String indexTable, String[] readWriteDatabaseNames, String[] readOnlyDatabaseNames)
at MailClient.Storage.Data.SQLite.DbMailRepository…ctor(Compactor compactor)
at MailClient.Storage.Data.RepositoryFactory.get_MailRepository()
at MailClient.Storage.Application.Folder.CreateMailItemsCollection()
at MailClient.Storage.Application.Folder.get_MailItems()
at MailClient.UI.Controls.controlMailFolders.AttachUnreadCallbacks()
at MailClient.UI.Controls.controlMailFolders.AttachCallbacks()
at MailClient.UI.Controls.controlFolders.LoadNodes()
at MailClient.UI.Controls.controlFolders.OnLoad(EventArgs e)
at MailClient.UI.Controls.controlMailFolders.OnLoad(EventArgs e)
at System.Windows.Forms.UserControl.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at MailClient.UI.Forms.BaseForm.WndProc(Message& m)
at MailClient.UI.Forms.BorderlessForm.WndProc(Message& m)
at MailClient.UI.Forms.formMain.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
eM Client
6.0.22504.0
false
Microsoft Windows NT 6.2.9200.0
4.0.30319.34014
System.Data.SQLite.SQLiteException
attempt to write a readonly database
attempt to write a readonly database
MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.22504.0
eM Client
eM Client
6.0.22504.0
False
False
False
False
False
Language Neutral
ntdll.dll
C:\Windows\SYSTEM32\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.3.9600.17031 (winblue_gdr.140221-1952)
NT Layer DLL
Microsoft® Windows® Operating System
6.3.9600.17031
False
False
False
False
False
English (United States)
MSCOREE.DLL
C:\Windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft .NET Runtime Execution Engine
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
KERNEL32.dll
C:\Windows\SYSTEM32\KERNEL32.dll
kernel32
kernel32
6.3.9600.17031 (winblue_gdr.140221-1952)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.3.9600.17031
False
False
False
False
False
English (United States)
KERNELBASE.dll
C:\Windows\SYSTEM32\KERNELBASE.dll
Kernelbase.dll
Kernelbase.dll.mui
6.3.9600.17031 (winblue_gdr.140221-1952)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.3.9600.17031
False
False
False
False
False
English (United States)
ADVAPI32.dll
C:\Windows\SYSTEM32\ADVAPI32.dll
advapi32.dll
advapi32.dll.mui
6.3.9600.16384 (winblue_rtm.130821-1623)
Advanced Windows 32 Base API
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
msvcrt.dll
C:\Windows\SYSTEM32\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.9600.17415 (winblue_r4.141028-1500)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.9600.17415
False
False
False
False
False
English (United States)
sechost.dll
C:\Windows\SYSTEM32\sechost.dll
sechost.dll
sechost.dll.mui
6.3.9600.16384 (winblue_rtm.130821-1623)
Host for SCM/SDDL/LSA Lookup APIs
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
combase.dll
C:\Windows\SYSTEM32\combase.dll
COMBASE.DLL
COMBASE.DLL.MUI
6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft COM for Windows
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
USER32.dll
C:\Windows\SYSTEM32\USER32.dll
user32
user32
6.3.9600.16384 (winblue_rtm.130821-1623)
Multi-User Windows USER API Client DLL
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
IMM32.DLL
C:\Windows\system32\IMM32.DLL
imm32
imm32
6.3.9600.17415 (winblue_r4.141028-1500)
Multi-User Windows IMM32 API Client DLL
Microsoft® Windows® Operating System
6.3.9600.17415
False
False
False
False
False
English (United States)
MSCTF.dll
C:\Windows\SYSTEM32\MSCTF.dll
MSCTF
MSCTF.DLL.MUI
6.3.9600.16384 (winblue_rtm.130821-1623)
MSCTF Server DLL
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
clr.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
clr.dll
clr.dll
4.0.30319.34014 built by: FX45W81RTMGDR
Microsoft .NET Runtime Common Language Runtime - WorkStation
Microsoft® .NET Framework
4.0.30319.34014
False
False
False
True
False
English (United States)
MSVCR120_CLR0400.dll
C:\Windows\SYSTEM32\MSVCR120_CLR0400.dll
msvcr120_clr0400.dll
msvcr120_clr0400.dll
12.00.51670.34230 built by: FX452RTMGDR
Microsoft® C Runtime Library
Microsoft® Visual Studio® 12 CTP
12.00.51670.34230
False
False
False
False
False
English (United States)
mscorlib.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\c90ef9a73ea0044641d31b19023aad61\mscorlib.ni.dll
mscorlib.dll
mscorlib.dll
4.0.30319.34014 built by: FX45W81RTMGDR
Microsoft Common Language Runtime Class Library
Microsoft® .NET Framework
4.0.30319.34014
False
False
False
True
False
English (United States)
ole32.dll
C:\Windows\SYSTEM32\ole32.dll
OLE32.DLL
OLE32.DLL.MUI
6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft OLE for Windows
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
kernel.appcore.dll
C:\Windows\SYSTEM32\kernel.appcore.dll
kernel.appcore.dll
kernel.appcore.dll
6.3.9600.17415 (winblue_r4.141028-1500)
AppModel API Host
Microsoft® Windows® Operating System
6.3.9600.17415
False
False
False
False
False
English (United States)
uxtheme.dll
C:\Windows\system32\uxtheme.dll
UxTheme.dll
UxTheme.dll.mui
6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft UxTheme Library
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
tiptsf.dll
C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
TipTsf.dll
TipTsf.dll.mui
6.3.9600.16384 (winblue_rtm.130821-1623)
Touch Keyboard and Handwriting Panel Text Services Framework
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
6.3.9600.17560
False
False
False
False
False
English (United States)
saHook.dll
c:\PROGRA~2\mcafee\SITEAD~1\saHook.dll
Email IM Annotation Hook
saHook.dll
4,0,0,316
SiteAdvisor
McAfee WebAdvisor
4,0,0,0
False
False
False
False
False
English (United States)
tv_w32.dll
C:\Program Files (x86)\TeamViewer\tv_w32.dll
TeamViewer
tv_w32.dll
10.0.43174.0
TeamViewer 10
TeamViewer Remote Control
10.0
False
False
False
False
False
Language Neutral
VERSION.dll
C:\Windows\SYSTEM32\VERSION.dll
version
VERSION.DLL
6.3.9600.17415 (winblue_r4.141028-1500)
Version Checking and File Installation Libraries
Microsoft® Windows® Operating System
6.3.9600.17415
False
False
False
False
False
English (United States)
COMCTL32.dll
C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_7c5b6194aa0716f1\COMCTL32.dll
comctl32
comctl32.DLL.MUI
6.10 (winblue_rtm.130821-1623)
User Experience Controls Library
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
SHELL32.dll
C:\Windows\SYSTEM32\SHELL32.dll
SHELL32
SHELL32.DLL.MUI
6.3.9600.17031 (winblue_gdr.140221-1952)
Windows Shell Common Dll
Microsoft® Windows® Operating System
6.3.9600.17031
False
False
False
False
False
English (United States)
System.Runtime.Remoting.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runt73a1fc9d#\9553649af885e26dec6ca24d2f244a13\System.Runtime.Remoting.ni.dll
System.Runtime.Remoting.dll
System.Runtime.Remoting.dll
4.0.30319.34243 built by: FX452RTMGDR
Microsoft .NET Runtime Object Remoting
Microsoft® .NET Framework
4.0.30319.34243
False
False
False
True
False
English (United States)
mswsock.dll
C:\Windows\system32\mswsock.dll
mswsock.dll
mswsock.dll.mui
6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft Windows Sockets 2.0 Service Provider
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
diasymreader.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
diasymreader.dll
diasymreader.dll
12.0.20806.33440 built by: FX45W81RTMREL
Dia based SymReader
Microsoft® .NET Framework
12.0.20806.33440
False
False
False
False
False
English (United States)
WindowsCodecs.dll
C:\Windows\SYSTEM32\WindowsCodecs.dll
WindowsCodecs
WindowsCodecs
6.3.9600.17669 (winblue_r8.150128-1500)
Microsoft Windows Codecs Library
Microsoft® Windows® Operating System
6.3.9600.17669
False
False
False
False
False
English (United States)
urlmon.dll
C:\Windows\SYSTEM32\urlmon.dll
UrlMon.dll
UrlMon.dll.mui
11.00.9600.16384 (winblue_rtm.130821-1623)
OLE32 Extensions for Win32
Internet Explorer
11.00.9600.16384
False
False
False
False
False
English (United States)
iertutil.dll
C:\Windows\SYSTEM32\iertutil.dll
IeRtUtil.dll
IeRtUtil.dll.mui
11.00.9600.16384 (winblue_rtm.130821-1623)
Run time utility for Internet Explorer
Internet Explorer
11.00.9600.16384
False
False
False
False
False
English (United States)
WININET.dll
C:\Windows\SYSTEM32\WININET.dll
wininet.dll
wininet.dll.mui
11.00.9600.16384 (winblue_rtm.130821-1623)
Internet Extensions for Win32
Internet Explorer
11.00.9600.16384
False
False
False
False
False
English (United States)
USERENV.dll
C:\Windows\SYSTEM32\USERENV.dll
userenv
userenv.dll.mui
6.3.9600.16384 (winblue_rtm.130821-1623)
Userenv
Microsoft® Windows® Operating System
6.3.9600.16384
False
False
False
False
False
English (United States)
profapi.dll
C:\Windows\SYSTEM32\profapi.dll
PROFAPI.DLL
PROFAPI.DLL
6.3.9600.17415 (winblue_r4.141028-1500)
User Profile Basic API
Microsoft® Windows® Operating System
6.3.9600.17415
False
False
False
False
False
English (United States)
wshbth.dll
C:\Windows\system32\wshbth.dll
wshbth.dll
wshbth.dll
6.3.9600.17415 (winblue_r4.141028-1500)
Windows Sockets Helper DLL
Microsoft® Windows® Operating System
6.3.9600.17415
False
False
False
False
False
English (United States)
ieframe.dll
C:\Windows\SYSTEM32\ieframe.dll
IEFRAME.DLL
IEFRAME.DLL.MUI
11.00.9600.17840 (winblue_r11.150522-0826)
Internet Browser
Internet Explorer
11.00.9600.17840
False
False
False
False
False
English (United States)
mshtml.dll
C:\Windows\SYSTEM32\mshtml.dll
MSHTML
MSHTML.DLL.MUI
11.00.9600.17278 (winblue_r2.140815-1500)
Microsoft ® HTML Viewer
Internet Explorer
11.00.9600.17278
False
False
False
False
False
English (United States)
Hello Cristina, please send me an email to [email protected] with a reference link to this forum topic. I’m afraid your database is corrupt and you may no longer be able to access the data. Send me an email, so we can try to resolve this issue, I believe we’ll have to exchange some private information.