How to merge and send email from word as HTML or plain text. I know how to merge, but I can only send as plain text

It works very well, if I send as plain text. If I choose html nothing happens

Hello Kirsten,

Sending email from Word is an option that should be working. Are you getting errors of some kind? If that is the case, could you please post a screenshot of the error/any message that the program displays? If there’s a specific message that you have a problem with, you can export it into .eml (right clicking the message and selecting ‘Save As…’) and send it to hester@emclient.com with a link to this thread.

Regards,
Maurice

I can easyly sendt a mail from word. But if I want to send e-mail via the merging-option, I can only send as plain text, not as html. That is, I miss all pictures and graphics. Best regards Kirsten

Hello Kirsten,

We unfortunately do not have enough information to see what the issue is. Could you please see the message above and send an exported message to hester@emclient.com so we can have a closer look?

Regards,
Maurice