How do you get Apple two step verification to work?

Mail
1

I have turned on Apple’s two step verification to increase the security of my apple id account.  This immediately resulted in an eM Client error message saying ‘server says unauthorized’.  Any ideas of how to resolve this would be gratefully received.

2

Hi Rohan,
did this happen when you tried to set up a new account or did this happen to your existing account?
If its the latter you might have to re-add your account anew as to authorize eM Client to use your apple mail.

Regards,
Olivia

3

Hello Olivia

Thank you for your reply.

It happened with my existing account.  I’ve tried re-adding my apple account and it resulted in the same errors:

Server says unauthorized

Then:

[IMAP] An attempt to connect to [email protected] failed

Please advise what I should try next.

Thanks

Rohan

4

Hi Rohan,
I consulted our developers and it seems you will have to set up an app-specific password to allow eM Client to access your account.
You can find out how to set up and manage app-specific passwords here: https://support.apple.com/en-us/HT204397

Regards,
Olivia

5

Hello Olivia

Thanks for the update.  I have followed that procedure and it has successfully resolved the issue.

Regards

Rohan